Refund Policy

Last updated: 3 July 2026

14-day money-back guarantee

If you subscribe to a paid VeenCard plan (Plus, Team, or Business) and are not satisfied, you may request a full refund within 14 days of your initial payment. This applies to new subscriptions only, not renewals.

How to request a refund

Email hello@veencard.com from the address associated with your account, include your order or Stripe payment reference if you have it, and we will process your refund promptly.

Conditions

We reserve the right to decline a refund if the service has been used in a way that indicates abuse (for example, publishing a card, collecting contacts or analytics data, and then requesting a refund immediately). Renewals are not eligible for the 14-day guarantee, but you may cancel at any time to prevent future charges. Any unused time after cancellation is not refunded.

Renewals

All paid plans renew annually unless cancelled before the renewal date. You will receive an email reminder before each renewal. Cancel through your account dashboard or by emailing us.

Questions

Contact us at hello@veencard.com for any refund or billing questions. Full terms are in the Terms of Service.